![]() This theater is very nice though, especially since it is so new. As is becoming more and more common, they will search your bags for weapons (and probably food and drink as well) before theyll let you enter. Over-priced concessions are typical of any movie theater so be prepared to give them your arm and your leg if you want to buy any. Some of the theaters are rather small, but the seating is very comfortable and gives you plenty of space. Ive never had an issues at here with people being obnoxious or technical issues. During the movie I was going out to use the restroom, one of the employers were standing by the hallway in the audtorims watching movie, and i walked past and he just kept watching like hes a customer. ![]() And the cashiers in the consessions, they havent even count on yet, they were just standing around and when people come they start to count on, which takes at least 7 mins for me to get my order. When we first walked in, we saw two employees just sitting back, chit chatting. Employees standing around, and employees just following each other to another.When we walk out of the theater, they dont even say "Thank You." They just look at you and pretend like they saw nothing. They may have a nice theater but their operations are WORST. My daughters 6th birthday party had to be cancelled and Maya Cinemas officially has the worst customer service and management ever! I would never recommend this place. ![]() I went in and got my refund today and not once have I received an apology. A manager didnt call me at all, a girl who doesnt even do the parties called me back. I called & talked to someone, left a voicemail on the management line AND sent an email. (They do a party room for an hour and a movie before or after.) They couldnt change our party time and did NOT even offer to TRY to accommodate us. We booked it at Maya Cinemas a month ago and they decided to call me Thursday, THREE days before the party to tell me they now will not have any kids movies showing during her party time. ![]() I am so incredibly upset that I had to cancel My daughters birthday party. ![]()
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